|
Description
|
1 year
|
2 years
|
3 years
|
4 years
|
|---|---|---|---|---|
|
Integra32 Standard
Software support extension |
$250
*MSRP |
$500
*MSRP |
$750
*MSRP |
$800
*MSRP |
|
Integra32 Suite
Software support extension |
$350
*MSRP |
$700
*MSRP |
$1050
*MSRP |
$1120
*MSRP |
*The MSRP pricing observed are subject to change without prior notice
2
Request your extension in just 3 steps
Why purchase a support extension?
Different options
There are four support extension options (1, 2, 3 and 4 years). Select the one that best suits your needs and budget.
Specialized support
Dealers and end-users will have access to the RBH operational support team for assistance with the Integra32 software.
Upgraded software
By having the latest software version your system will be compatible with the latest Windows updates and security fixes. Updating your future proofs your system with advances in the latest technologies in our system.
Save costs & reduce problems
Most system problems are repaired by updated the System to the latest version. Being proactive and upgrading prevents downtime and allows your system to perform when its needed.
Get the help of professionals
Assistance in case of operational issues with Integra32
Prices according the
support extension request
Integra32 Standard
1 year
Extension Support2 years
Extension Support3 years
Extension Support4 years
Extension Support*The MSRP pricing observed are subject to change without prior notice
Integra32 Suite
1 year
Extension Support2 years
Extension Support3 years
Extension Support4 years
Extension SupportFrequently Asked Questions
The first thing to do is to go to the quote option, you will receive by mail the required information according to your request with the payment links, once the payment is processed, you will receive by mail the license files that you will have to enter in your system.
Open the Integra32 system, then in the Help menu – About Integra32, you will find the information corresponding to the Integra32 serial number.
You can use credit card or bank transfer, remember that these values have extra charges by the banks.
Of course, the support extension will become active on the system once the current support expires. It is important to remember that the support starts once the warranty year purchased on the system ends, for example if your system expires on January 1, 2022, the support extension will start immediately after the end of this period, no matter if it is installed some time later.
If you wish to purchase a support extension, the first thing to do is get quote, the price is according to the type of system you have and the time you want (1, 2, 3 or 4 years). Remember that the extension applies from the moment the system is out of warranty.
Yes, for more information on price and other benefits, please contact us at usa.customerservice@rbh-access.com
Integra does not stop working if the support expires. Support and Support Extension is to provide assistance / tech support and upgrades to the system.
Just go to the help menu, then click on the About Integra32 button to find the information in Software Support Expiry.
Contact support
Register on our website or write to us at support@rbh-access.com (Support hours are Monday throught Friday 8.30 to 5pm EST/EDT)
Integra32 Upgrade
To upgrade your Integra32 system you must register on our website and download the upgrade file here. Remember that it will only let you upgrade if the system has an active support period.
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