1

Search your serial number

Serial Software Search

Please type in your software serial number exactly as displayed in your system (the 1st 4 characters should be 130- followed by 8 to 10 digits)

Description
1 year
2 years
3 years
4 years
Integra32 Standard
Software support extension
$250
*MSRP
$500
*MSRP
$750
*MSRP
$800
*MSRP
Integra32 Suite
Software support extension
$350
*MSRP
$700
*MSRP
$1050
*MSRP
$1450
*MSRP

*The MSRP pricing observed are subject to change without prior notice

2

Share your information

Request your extension in just 3 steps
A problem was detected in the following Form. Submitting it could result in errors. Please contact the site administrator.
Your E-mail do not match, please try again

Please complete the following:

Serial number do not match, please try again
Your E-mail do not match, please try again

Confirm software serial number, software type & desired software support extension period

Why purchase a support extension?

By having a supported system you will have peace of mind, in addition to direct assistance from the RBH technical team, and the latest software updates.

Different options

There are four support extension options (1, 2, 3 and 4 years). Select the one that best suits your needs and budget.

Specialized support

Dealers and end-users will have access to the RBH operational support team for assistance with the Integra32 software.

Upgraded software

By having the latest software version your system will be compatible with the latest Windows updates and security fixes. Updating your future proofs your system with advances in the latest technologies in our system.

Save costs & reduce problems

Most system problems are repaired by updated the System to the latest version. Being proactive and upgrading prevents downtime and allows your system to perform when its needed.

Get the help of professionals

Assistance in case of operational issues with Integra32

Prices according the
support extension request

Integra32 Standard

1 year

Extension Support
$ 250
  • Unlimited updates
  • Operational Support included
$ 250

2 years

Extension Support
$ 500
  • Unlimited updates
  • Operational Support included
$ 500

3 years

Extension Support
$ 750
  • Unlimited updates
  • Operational Support included
$ 750

4 years

Extension Support
$ 800
  • Unlimited updates
  • Operational Support included
$ 800

*The MSRP pricing observed are subject to change without prior notice

Integra32 Suite

1 year

Extension Support
$ 350
  • Unlimited updates
  • Operational Support included
$ 350

2 years

Extension Support
$ 750
  • Unlimited updates
  • Operational Support included
$ 750

3 years

Extension Support
$ 1050
  • Unlimited updates
  • Operational Support included
$ 1050

4 years

Extension Support
$ 1450
  • Unlimited updates
  • Operational Support included
$ 1450

Frequently Asked Questions

The first thing to do is to go to the quote option, you will receive by mail the required information according to your request with the payment links, once the payment is processed, you will receive by mail the license files that you will have to enter in your system.

Open the Integra32 system, then in the Help menu – About Integra32, you will find the information corresponding to the Integra32 serial number.

See video here

You can use credit card or bank transfer, remember that these values have extra charges by the banks.

Of course, the support extension will become active on the system once the current support expires. It is important to remember that the support starts once the warranty year purchased on the system ends, for example if your system expires on January 1, 2022, the support extension will start immediately after the end of this period, no matter if it is installed some time later.

If you wish to purchase a support extension, the first thing to do is get quote, the price is according to the type of system you have and the time you want (1, 2, 3 or 4 years). Remember that the extension applies from the moment the system is out of warranty.

Yes, for more information on price and other benefits, please contact us at usa.customerservice@rbh-access.com 

Integra does not stop working if the support expires. Support and Support Extension is to provide assistance / tech support and upgrades to the system.     

To upgrade your Integra32 system you must register on our website and download the upgrade file here. Remember that it will only let you upgrade if the system has an active support period.

Just go to the help menu, then click on the About Integra32 button to find the information in Software Support Expiry.

See video here

Contact support

Register on our website or write to us at support@rbh-access.com (Support hours are Monday throught Friday 8.30 to 5pm EST/EDT)

Integra32 Upgrade

To upgrade your Integra32 system you must register on our website and download the upgrade file here. Remember that it will only let you upgrade if the system has an active support period.

en_USEN
We’ve refreshed our website! If this is your first visit please Register Here